Moneyline

Feature Highlights:

Continuous Speech Recognition: allows callers to speak account numbers, dollar amounts, and short phrases using a natural, continuous speaking style at any time within the system.

Touch-tone compatible: for the more traditional IVR users, the use of touch-tones is available at any time throughout the system

Enhanced Security Features: unmatched flexibility to control access to customer information and funds transfers, including automatic lockout of dormant accounts and accounts that have not been assigned PINs.

Account inquiries on Checking, Savings, Loans, CDs, and IRAs
Complete transaction history for Checking, Savings, and Loans
Search for transactions by check number or amount
Interest Information - YTD interest, previous year's interest, interest rate
Funds Transfers between related accounts with option to allow loan payments
Current day's memo posted transactions including ACH and cash letter items
NSF notifications
Customer requested faxing of Interim Statements
Merchant Check Verification
Time of Day
Account rate board for CDs, IRAs, Loans, and other interest bearing accounts
Detailed call statistics and system usage reports with automatic print option to any network printer or e-mail address
(0) transfer to bank personnel with option to transfer to the customer's specific branch
Lost or Stolen ATM/Debit Card reporting
Customizable Bank Information to promote bank's products and local community events
Professional recording of custom system prompts and messages at no additional cost.

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